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iClick Product Safety

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  • California Proposition 65 Compliance
  • Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986, was enacted as a California ballot initiative in November 1986. The Proposition was intended by its authors to protect California citizens and the State's drinking water sources from chemicals known to cause cancer, birth defects or other reproductive harm, and to inform citizens about exposures to such chemicals. The statute states tha "no person in the course of doing business shall knowingly and intentionally expose any individual to a chemical known to the state (California) to cause cancer or reproductive toxicity without first giving a clear and reasonable warning..."

    For more information about California's Prop 65, please click here.

    iClick is committed to providing safe and compliant products for our customers. Our products and decorating inks meet applicable Federal requirements for lead content and to our knowledge do not contain chemicals at concentrations that would require a Proposition 65 warning label. However, we cannot test every piece of every order for the nearly 800 chemicals listed in Prop 65. Distributors with concern about Prop 65 should request that a warning label be applied to each product, which we will include at no additional charge. The warning label as shown below will ensure compliance with California Proposition 65 regulatory requirements:

    Warning: This product may contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm.

    Distributors must specifically request that the warning label be applied when submitting their order. If buyer and/or distributor fail to provide iClick with advance written notice indicating that prop 65 labels are required, then buyer and/or distributor will indemnify and hold harmless iClick, its agents, employees, and affiliated companies from and against all claims (including, without limitation, violation of Prop 65, personal injury and property damage) and from all other costs, liabilities, damages, and expenses (including, without limitation, attorney fees, costs, and litigation expense).

    To download this document for your records, click here.

  • iClick Code of Conduct
  • iClick is committed to providing our customers with high quality products that are safe, that are manufactured in an ethical and socially responsible way, and that are compliant with all legal and regulatory requirements. We have a Product Safety/Compliance committee which includes two members of senior management and is overseen by the company president.This committee stays current on all product safety issues and researches new federal and state regulatory requirements as they become available. We require our factory partners to provide compliance and testing certificates showing adherence to all applicable safety and regulatory standards, and to complete and sign a social responsibility scorecard. Here at iClick, we know the issues of product safety and social compliance are serious and we believe in taking a proactive stance. We take all necessary steps so that our customers can feel confident that the products we ship are safe, compliant, and of high quality that exceed expectations.

  • Product Safety
  • No Abuse of Labor
  • No Child Labor
  • Freedom of Association
  • No Discrimination
  • Hours and Wages
  • Workplace Conditions
  • Environment

  • To download this document, and read iClick's complete Code of Conduct guidelines click here.

  • iClick Quality Control
  • At iClick we pride ourselves on providing only the highest quality products to our customers. To ensure that all products meet quality standards, we require all of our overseas factories to undergo thorough audits, and we have a dedicated QC team in-house who inspect every order processed through our Seattle facility. Every drive is performance tested at least 3 times in the factory. In addition, all orders must pass a QC test in our local warehouse that includes testing for over 15 criteria on random samples from the order. These criteria include the categories:

  • Imprint quality and durability
  • Item construction, quality and durability
  • Tech testing
  • Function testing
  • Packaging quality
  • Accessories quality
  • Added services accuracy and completeness

  • To download this document for your records, click here.

  • iClick Audit Policy
  • iClick is committed to providing our customers with high quality products that are safe, that are manufactured in an ethical and socially responsible way. We are committed to working only with factory partners who share the same values. Every factory we work with must pass both internal and 3rd party audits prior to acceptance as an iClick business partner.
    The Internal Audit includes but is not limited to:

  • Certification inspection
  • Quality control inspection
  • Sample testing
  • Social compliance scoring

  • The 3rd Party Audit includes but is not limited to:

  • Physical inspection of factory for social compliance, labor conditions, and safety
  • Quality control inspection

  • All iClick factories must pass both audits, commit to iClick code of conduct and sign social compliance scorecard.

    For more information, please contact our compliance team by emailing: compliance @ iclick.com

    To download this document for your records, click here.

  • iClick Customer Data Security Policy
  • iClick ensures that customer’s data is safe and secure from any possible outside intrusion. Implementing network security and Microsoft Windows Data Storage Server best practices, iClick protects customer’s sensitive data from unauthorized access from user inside and outside our network.

  • iClick’s Data Storage Servers are locked in a secured room with limited access only by authorized personnel. All access to data is controlled through MS Windows Security Policies. All iClick’s data servers are protected by industry standard Anti-Virus program. Mission critical servers are connected to UPS power Supplies for safe shut down of our systems upon failure of the primary electrical power source.

  • iClick’s internal network infrastructure is protected by a redundant firewall to provide IP Filtering, intrusion detection, additional anti-virus and malware detection. Our data servers are isolated from our public network to remove any possible vulnerability that may exist from being connected to the internet.

  • Customer data load is performed by an authorized iClick employee. The files are copied to a master USB Drive for sole purpose of duplication. All duplication is carried out using commercial grade duplication equipment ensuring limited access to raw data during the duplication process.

  • To download this document for your records, click here.

  • Additional documents including CE, FCC and RoHS reports and certification are available to Distributors only and are made available when you login to our site.
  • We partner exclusively with promotional product distributors to sell our product therefore we do not make all information public.

    Please create an account or login to see CE, FCC and RoHS reports and certification documents.